Problem: An Elavon ISO was looking to compete for merchants besides just pricing. The ISO was continually finding it difficult to compete against the Stripe and Paypals because of the Elavon software user experience
Solution: FroogalPay gave the ISO a tool kit that allowed it to continue to market Elavon while offering a better user experience. This led to increased retention and enabled the ISO to improve customer acquisition. For this ISO, the key FroogalPay features was invoicing. Furthermore, FroogalPay's customer service permited the ISO to feel comfortable that their merchants were in good hands. Finally, the constant communication between the ISO and FroogalPay has turned the relationship into a true partnership.